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March 1, 2020 by Mobility Help Desk

Secret Email Rules Every Business and Employee Must Know

Secret Email Rules Every Business and Employee Must Know
March 1, 2020 by Mobility Help Desk

The average employee spends a large percentage of their time reading and writing emails. Here are some secret email rules to help you blaze through your inbox even faster!

Have a clear subject line. 

Your subject line should relate to the content of your email. For example, an email regarding company policy shouldn’t have the headline, “Hey Jerry!” When searching back through emails, people will remember the subject line first and foremost, so relating it to what the email is about is a good practice.

Know your audience.

Be sure you are replying to those who need to know. For example, a person doesn’t need or want to listen to the internal company chatter if they don’t need to. Keeping unimportant bits of info out of an email can make work move faster by leaving less potential for hiccups.

Keep it professional.

Leave the relaxed language at home. Ask yourself: do you have a professional or personal relationship with the person you are emailing? If the answer is professional, you should have a professional cadence in your email correspondence. Do not use language like “Hey, man!” Or, “What’s up?” Instead, use professional terms like, “Hello Ms. Jones” or “Hello Mr. Johnson.” This language is more accepted in the business world.

Double check your work. 

Proofread. Proofread everything! While this can take some time, proofreading is essential to ensure your communication is coming across as you intend it. AT&T will provide a reliable network to ensure your message is received, and there are some great grammar and spelling tools available to assist you in your writing, such as Grammarly.

Ooops I wasn’t ready to send that yet…

Have you ever sent an email before it was finished? A great way to mitigate that is to add the recipient after you are finished writing your email. That way, a half-finished email is never sent out, and you are never embarrassed! When you send your finished email, AT&T’s robust network speeds will get your message across in seconds, so you want to make sure it’s fully typed!

Keep it positive. 

Avoid negativity. Negative words send a subconscious message to the recipient that you are a negative person, as you are associated with those negative tones and vocabulary. Every communication is a way to build a great business relationship with the recipient.

Did you enjoy reading about secret email rules every business and employee must know? Looking for more tips and tools? Check out our blog post about “How to Have More Time Without Having to Back Burner Your Business” here.

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