We Run Your So Your Team Is Ready to Work.
Managing three vendors, two portals, and one unpredictable monthly bill is not a mobility strategy.
Mobility as a Service
Connectivity Delivered as a Service
As part of our broader cellular connectivity platform, MaaS brings together devices, plans, and support into one managed program.
Deploy your connected device program at any scale
Always-on monitoring and a US-based help desk so nothing slips through
Who This Is For
Built for organizations where connected devices are how work gets done, and the complexity of managing them has outgrown what the internal team can absorb.
What Is Mobility as a Service?
MaaS brings together devices, LTE & 5G connectivity, applications, and dedicated support into one fully managed program that is accessible on demand, billed at a fixed monthly rate per device.
Mobility Help Desk delivers MaaS as a comprehensive, high-performance connected device program. For one predictable monthly fee, you get everything: smartphones, tablets, cellular routers, voice and data plans, applications, help desk support, and full lifecycle management all built to scale with your business. MHD manages the entire program. You get one invoice, one point of contact, and a team proactively watching your environment. Your team doesn’t touch the carrier portal.
Live US-based support
A real person who knows your program, not a queue.
You want everything bundled. Devices, LTE & 5G plans, voice, applications, and support, one fixed monthly cost, one partner.
Turn Connectivity Into a Predictable Operating Expense
Your connected device program shouldn’t fluctuate unpredictably month to month. MaaS introduces structured cost modeling, centralized oversight, and disciplined lifecycle management that transforms your entire connectivity spend into a stable, forecastable operating expense with only one number your CFO can plan around.
Before MaaS
- Three vendors, three invoices, three support lines
- IT team absorbing provisioning, troubleshooting, and carrier disputes
- Device costs that vary every month with no clear breakdown
- New hires needed every time the deployment grows
- Devices going offline before anyone notices
After MaaS
- One partner, one invoice, one monthly cost per device
- IT team focused on strategy, not device administration
- Fixed, predictable pricing regardless of carrier changes
- Deployment scales without adding headcount
- Always-on monitoring catches issues before they reach your team
A Smarter Way to Run Your Connected Device Program
MaaS eliminates the risks, uncertainties, and resource drain of managing devices and connectivity in-house. Instead, you get a fully managed connected device program, designed, deployed, and monitored for you, freeing your IT team to focus on strategy while your workforce stays productive and connected.
Every MaaS program is monitored through EVO Connect, our purpose-built connectivity platform that gives you real-time visibility across every device, every carrier plan, and every data usage anomaly in your program. You get the managed service and the visibility to see it working.
- Predictable, fixed per-device pricing with no billing surprises
- Fully managed device lifecycle from imaging to end-of-life recycling
- Global LTE & 5G reach with dedicated local support
- US-based help desk support for every end user, every day
Frequently Asked Questions
We’re juggling multiple vendors for devices, carriers, and support. Can you simplify this?
Yes. MaaS centralizes your entire connected device program under one managed model — reducing vendor sprawl, eliminating fragmented carrier relationships, and giving you a single point of accountability for devices, LTE & 5G plans, and support.
Our connectivity costs fluctuate month to month. How does MaaS create predictability?
MaaS introduces structured governance, proactive carrier plan monitoring, and centralized cost oversight that eliminates month-to-month variability. Your connected device program shifts from reactive billing surprises to a fixed, forecastable operating expense — one number per device that doesn’t change regardless of what carriers do.
Our IT team spends too much time on provisioning and user changes. Can MaaS reduce that workload?
Absolutely. Activations, upgrades, suspensions, troubleshooting, and carrier escalations consume valuable internal IT time that should be going elsewhere. MaaS streamlines every one of these processes under one managed program so your team stops getting buried in device administration. Our operations team works as an extension of yours, handling imaging, kitting, and shipping for every enterprise device in your program.
We don’t want another vendor. How is this different from just adding more layers?
We’re not here to add layers. We’re here to remove them. MaaS consolidates your devices, LTE & 5G plans, carrier relationships, and support into one accountable program — so instead of managing multiple vendors, multiple portals, and multiple invoices, you have one partner, one point of contact, and one monthly cost. Less complexity, not more.
How does Mobility as a Service align with our cellular connectivity strategy?
MaaS is built as part of your broader LTE and 5G connectivity strategy. Not a separate program bolted on top of what already exists. Whether you’re managing cellular routers, enterprise devices, or a mix of both, MaaS gives you governance and visibility across your entire connected environment without adding coordination overhead.
Let’s talk
One Program. One Invoice.
One Fixed Cost Per Device.
Hand the entire connected device program to MHD and get one managed solution in return.