Powering Global IoT with Simple, Secure Cellular Connectivity
One platform that can connect your every carrier network, from SIM provisioning to full lifecycle management including domestic and global. Yes! It is possible with Mobility Help Desk.
- 225+ Countries
- 24/7 Real-time monitoring
- 1 Single dashboard
- 100% Visibility
Cut the Complexity. Control the Costs. Keep Every Device Connected.
With Mobility Help Desk, you get one trusted partner who delivers predictable billing, global coverage, and total visibility across every connected device you manage.
- Unpredictable Bills Draining Your Budget?
Fixed, predictable costs you can trust every month
- Connectivity Issues Going Unnoticed?
Proactive monitoring and resolution before they disrupt operations
- Still Managing Carriers One by One?
One platform for all carriers, all data plans, all usage
- Too Many Dashboards and Portals?
Single pane of glass for your entire connected environment
What We Do
Simplify How You Manage Connected Devices
We simplify the complexity behind business mobility and connectivity so your team can stay focused on running the business, not managing carriers, devices, and invoices.
Cellular Connectivity & IoT
Managing SIMs across multiple carriers shouldn’t be this hard. We handle the carriers, the data plans, and the costs so your connected devices just work.
Real-time visibility
EVO Connect
EVO Connect is the platform behind it all. One dashboard that shows every SIM, every carrier, and every data plan in real time so you always know exactly what’s happening.
Full lifecycle management
Mobility Management
From the moment a device is configured to the day it’s retired, we manage the entire lifecycle for you. No extra hires, no internal overhead.
Predictable pricing
Business Technology Brokerage
Mobility Help Desk designs and delivers technology services to give you the best infrastructure, communications platforms, and personalized support to drive your business forward.
Who We Serve
We Get What You’re Going Through
Built for the people responsible for keeping operations running, budgets under control, and connected devices working without constant firefighting.
CFO · VP of IT · IT Director
You’re the person everyone calls when something stops working. You’re managing hundreds of connected devices across multiple carriers, sitting in budget meetings trying to explain an invoice that looks different every single month. The overages with the pressure is real, and the last thing you need is another portal that gives you half the picture. You need clarity, control, and costs that don’t surprise you at the end of the month.
IT Manager · Network Operations Manager · Systems Administrator
Your morning starts with three browser tabs open before you’ve had coffee, one for AT&T, one for T-Mobile, and one for that global carrier contract someone set up two years ago. A device went offline overnight and finding out why means digging through dashboards, reports that don’t match, and an on-hold support line. You need one place where all of it actually makes sense.
Operations Manager · Director of Operations · IT Operations Lead
Every time the business grows, so does your to-do list. New markets, new devices, new carrier negotiations and somehow it all lands on the same team. You’ve made the case for more headcount. Still, you’re the one absorbing the complexity, and quietly wondering how long this is sustainable. Growth shouldn’t feel like a punishment for the people making it happen.
IoT Solution Provider · Channel Partner · LTE & 5G Hardware Reseller
You spent years building a product your clients trust. They don’t buy it to think about SIMs or carrier coverage, they buy it because it works. But when something drops, the call comes to you anyway. You need a connectivity partner who stays invisible so your product never has to explain itself.
About Us
Your Dedicated Connectivity Partner
We combine carrier-direct access, global LTE & 5G coverage, and a dedicated support layer to give our clients complete confidence knowing someone is always monitoring their connected environment and resolving issues before they ever disrupt operations.
Mobility Help Desk maintains direct relationships with every major carrier and MVNO partners across 225+ countries. With us you get the best network for every device, every region, and every use case, backed by dedicated support from a single partner.
AT&T Partnership
Mobility Help Desk is proud to be an AT&T Platinum Elite Partner, giving our clients and partners access to one of the most reliable cellular networks in the country and the dedicated support that comes with it.
Carrier Agnostic
And we don’t stop there. We work across AT&T, T-Mobile, Verizon, and global MVNO partners spanning 225+ countries so you’re never locked into one carrier and always covered wherever your devices are deployed.
EVO Connect
One Platform. Total Control. Right Now.
EVO Connect runs in the background of every deployment we manage — monitoring, alerting, and optimizing in real time so nothing slips through.
PLATFORM
UPTIME
%
12-month rolling average
PLATFORM
MATURITY
Established in 2012
ADMIN
TIME SAVED
%
Reported by clients
CARRIER
INTEGRATIONS
All major US carriers
Real-time monitoring
Continuous visibility across every managed deployment, 24/7.
Intelligent alerting
Configurable thresholds that catch issues before they escalate.
Usage optimization
Spot waste and rightsizing opportunities across your fleet.
EVO Connect Global Presence
Industries
Connected Across Every Industry
From fleet management to healthcare, we power connectivity for businesses that can’t afford downtime.
Fleet & Logistics
Real-time GPS and telematics SIMs that stay connected across routes and borders.
Digital Signage
Always-connected displays and media players with remote management and instant failover so your network never goes dark.
Retail & POS
Always-on payment terminals and inventory systems with failover connectivity built in.
Smart Infrastructure
Utility meters, environmental sensors, deployed at scale.
Field Services
Mobile workers and edge devices connected wherever the job takes them.
Manufacturing
Factory floor IoT, asset tracking, and condition monitoring on reliable cellular.
One Partner for Your Entire Connected Environment
Mobility Help Desk combines direct carrier access, global coverage, and dedicated account support to give enterprises and IoT solution providers complete control over their connected device programs with predictable costs and zero carrier surprises.
Common Questions
How is Mobility Help Desk different from going directly to a carrier?
We are carrier-agnostic which means we work across every major network domestically and globally, so you’re never locked into a single provider. We centralize your SIMs, data plans, reporting, and cost optimization into one managed solution. You get the coverage without the carrier headaches.
Do you work with IoT hardware manufacturers and resellers?
Yes. We partner with LTE and 5G router manufacturers, IoT solution providers, and channel resellers who want a connectivity partner that protects their client relationships and delivers predictable margins.
Can you manage connectivity across multiple carriers and countries?
Yes. We provide LTE and 5G cellular connectivity across 225+ countries with direct carrier relationships all managed from the EVO Connect platform.
How quickly can we get started?
After a brief discovery call, we design a connectivity strategy aligned to your deployment. SIM provisioning, plan configuration, and portal access can typically be activated within days depending on deployment scope.
What does pricing look like?
We offer fixed per-device or per-SIM monthly pricing so there are no surprise overages. Pricing is customized to your deployment size, carrier mix, and data requirements.
Stop Paying for Connectivity You Can’t See or Control
One platform, every carrier, total visibility. Mobility Help Desk gives you predictable billing and a single partner for your entire connected device environment from first SIM to full deployment.




