Services
Enterprise Mobility Management
Managed Services that can be offered all-inclusive or a la carte with a per device monthly fee, including daily plan optimization, invoice processing, cost allocation, device procurement, and more.
Mobility-as-a-Service
MaaS is a comprehensive, high performance mobile ecosystem that combines hardware, applications and help desk services at a fixed fee per device.
Mobile Device Security
A partnership with AirWatch by VMware allows a fully managed security solution to support deployments of mobile devices at any scale. You have the ability to enforce policies, set restrictions, make devices highly secure and selectively wipe devices that are lost or stolen at a fixed fee per device, per month.
Internet of Things
SIM cards and associated Data Plans ranging from 1MB to Terabytes for IoT solutions. Mobility Help Desk provides open Internet access or custom and private APNs
how it works
1. Design
Utilizing our thought leadership and deep mobility experience our first goal is to help you design a mobile ecosystem architecture uniquely tailored to meet your organizational objectives. From white board through final implementation our consultants will help you achieve best-in-class out-comes without the usual uncertainties and risks.
2. Procure
Once your customized Mobile Ecosystem architecture is designed, our team goes to work to procure all that’s needed including wireless carrier agreements, devices and accessories. Our exclusive single source solution set unburdens your employees, eliminates capital expenditures and standardizes your mobile environment.
3. Secure
During the next phase, our technicians create a blueprint and image the applications, security and compliance permissions on every device to your exact specifications. This best-in-class capability ensures both policy and performance continuity before the devices are shipped to your employees. This ensures a smooth deployment within your organization.
4. Manage
Once your Mobile Ecosystem is established our Always On monitoring and management processes proactively monitor and report on your wireless environment so your organization can focus on its core business objectives. End-users are fully supported with 24/7 access to our U.S.based Mobility Help Desk personnel.
5. Extend
As your organization continues to grow in size and complexity Mobility Help Desk is fully equipped to scale with your expanding business requirements. Our service will evolve beyond phones and tablets into other connected devices such as smart watches, laptops and machine-to-machine connections. In addition, our Mobile Ecosystem Solutions offer global reach without any degradation of capability or service. As your needs expand and evolve our experienced team will be with you every step of the way from a global perspective.
Discover Mobility Help Desk partnership opportunities
