While there are still several positions and occupations where using your cell phone at work is strongly frowned upon or prohibited, employers and employees alike have come to expect that you’re going to be on your phone at work, because you are and using your phone FOR work.
As the use of mobile devices continues to be normalized and expected, how can you help your team get the most out of their devices, and the most out of their productivity?
Establish clear guidelines and expectations.
With multiple generations and a variety of backgrounds working together, there are bound to be more than a few different opinions on cell phone use in the workplace. What may seem normal and expected to one person may seem egregious and infuriating to another, so as an employer it’s imperative that you establish and communicate what your expectations are in a way that honors your company culture, your customers, and employees.
If your employees are expected to use their personal devices for work, as their employer you have to consider how this may impact their compensation. When email and other apps are installed on their personal phones, they may be receiving notifications 24/7, and responding as well. Apps can take up valuable space on their devices, and keep in mind that they are also paying monthly for their device and device service too. Compensation should take into account all of these factors.
Take data security into account.
Whether your teams are using their devices for work or personal use while on your networks, or have access to data, or have company apps or files on their devices you must take data security into account. Establish security protocols, educate and update your teams regularly, and consider limiting access to those devices and individuals accordingly. Not everyone on your team needs access to everything, and partitioning it off or limiting it can make your teams run smoother and more efficiently while simultaneously reducing risk across the board.
Trust and respect your team.
Micromanaging or dictating how your team can, and can’t use their phones in an authoritarian way may do much more harm than good. Sudden changes in a mobile device policy can also cause major disruptions and even employee turnover. Adults in the workforce are going to be increasingly less likely to accept any limits (implied or demanded) on their access to their personal devices while at work, so here’s a better approach: trust your team, and let their work speak for itself!
Consider mobile device management.
The more employees and devices you have, the more complex your policies and protocols may become. And with more devices, comes more risk, more compatibility issues, and more headaches! If your apps, security needs, and more are too much for your employees’ patience and devices to handle, you may consider partnering with a company that offers mobile device management expertise.
Data security, updates, software, hardware, networks and more can be managed offsite, and scaled to any size business, and personalized to fit your company’s needs to streamline all your policies, procedures, and protocols.
The bottom line when it comes to managing mobile devices in the workplace is YOUR bottom line. But happy employees create happy customers and clients, and happy customers and clients create better bottom lines!
Looking to streamline your device management? Learn more about our services and experience in partnership with AT&T.